The New Zealand Knowledge Management Network is a non-profit community of practice dedicated to providing opportunities for professionals from different industries to share their interest, knowledge and experiences in Knowledge Management. NZKM aims to:
We hold regular events and produce bi-monthly articles, interviews and case studies about KM. We also sponsor New Zealand based forums on a range of KM-related topics. NZKM has local communities in Auckland, Wellington, and Christchurch. More about NZKM.
To become more involved you can join our mailing list, or take membership in NZKM.
Canterbury Innovation Incubator (Cii), 200 Armagh Street
This month's NZKM event is in partnership with the Sharepoint User Group.
With customers changing expectations of service and the different ways they want to interact with organisations it is important to understand where your knowledge resides. The multi channel and 24hr world creates new demands on your organisation, therefore effectively managing the customer lifecycle within this dynamic environment is crucial to a successful business.
Diane Edwards
Level 6, Wakefield House, 90 The Terrace
We are again holding an informal networking meeting this month for
anyone who is interested in meeting and chatting with others who share
their interest in knowledge management across the range of professional
disciplines with an interest in this area. Though the meeting has no
formal structure, we do invite attendees to come prepared to share ideas
and lessons learned from their own experience or examples of issues they
would like to discuss with others.
Dr Stanley Frielick, AUT
AUT University North Shore Campus, AG127
The workshop will be of interest to teachers and researchers wishing to explore the concept of communities of practice and the possibilities for improving learning.
$100 fee for NZKM members
Paul Tudor, c/- Tonkin & Taylor Ltd, ph 3567890 / 021 805102
Tonkin & Taylor, Level 2, 105 Carlton Gore Road, Newmarket
Dr. Darl Kolb from the University of Auckland has been researching teams and network connectivity in conjunction with Dr Paul Collins from the University of Washington. At next month's event, Darl will introduce and explain the concepts behind 'requisite connectivity' and discuss some of their initial findings which have just recently been published. A short presentation will be followed by questions and discussion.
Light refreshments will be offered.
What: Darl Kolb, Requisite Connectivity and Team Performance
Auckland
This workshop will be run by KM and sense making pioneer Dave Snowden.
Archives New Zealand, 10 Mulgrave Street, Wellington
Utilising Web 2.0 tools in the Enterprise to make Knowledge Management a reality. The Ministry for Culture & Heritage have recently launched their new Web 2.0 Intranet built using Drupal open source CMS and utilising a number of Web 2.0 tools. They have also started making some changes to their public sites Te Ara:Encyclopedia of New Zealand, NZLive.com and NZHistory.net that utilise some of the same community building tools.
Cii, 200 Armagh Street
With all of this technology
available to us now, surely this means that we can connect with more
people and share important information and knowledge with them? A
recent US study found the technology has resulted in people have more
connection, but that the quality of the personal connections have gone
down (Matheson, 2008).
Paul Tudor, c/- Tonkin & Taylor Ltd, ph 3567890
Tonkin & Taylor Ltd, Level 2, 105 Carlton Gore Road, Newmarket
Dave Snowden will talk briefly on some of his current work, about crews and alternatives to Communities of Practice (CoPs) and about his Harvard Business Review article from November last year. Light refreshments will be served. Free for members, non members $5
Paul Tudor, c/- Tonkin & Taylor Ltd
Tonkin & Taylor, Level 2, 105 Carlton Gore Road, Newmarket
Diane Edwards, one of our NZKM national executive, will be in Auckland next Monday and will be talking about her latest KM project, with Citizens Advice Bureau. She will also be interested to hear what others in the group think about the project and to discuss some of the issues and possible approaches given the various constraints.