Christchurch

Knowledge Management Best Practice

eleanor.aitken — Fri, 26 Aug 2011 15:39:38 +1200

Knowledge Management Best Practice is a two day, vendor and product neutral training seminar that will give you the tools and techniques to ensure that Knowledge Management at your organisation is up there with the best. 10 % discount for NZKM members.

Key Learning Objectives:
Use existing organisational knowledge to:

Make available increased knowledge content in the development and provision of products and services
Achieve shorter new product development cycles
Facilitate and manage innovation and organizational learning
Leverage the expertise of people across the organization
Increase network connectivity between internal and external individuals
Manage business environments and allowing employees to obtain relevant insights and ideas appropriate to their work
Manage intellectual capital and intellectual assets in the workforce

Who Should Attend?

Information Managers
Knowledge Managers
Content Managers
Internal Communications Managers
Records Managers
Archives Managers
IT Managers
Anyone with an interest in knowledge management, EDRMS or Intranets!

Training Methodology:
These intensive 2-day master classes will combine tutorial sessions and case studies with interactive learning exercises. All attendees will be provided with a workbook and a certificate of completion.

Auckland

Driving Public Sector Services to the Web & Online Community Engagement - 2 for 1 and 10% discount

eleanor.aitken — Fri, 12 Aug 2011 12:01:04 +1200

The landscape of doing business and service delivery is rapidly changing, with the internet and Web 2.0 technologies changing the way organisation’s engage and deliver services to stakeholder and customers. Government has the opportunity to embrace these developments and experience the benefits that come from new communications and sharing methods.

This conference will provide you with the tools you need to help drive and sustain change within your organisation and will provide you with a unique opportunity to hear from

New Zealand ’s leading Web 2.0 experts. Not only will you hear from our panel of experts, but you will also have an opportunity to network with your peers and share your ideas on how

New Zealand ’s public sector is going to lead the charge into the unknown.

Government organisations can take advantage of these new dynamic technologies to:
• Provide better services to its citizens
• Improve access to and quality of information and data
• Improve organisation knowledge and collaboration
• Streamline organisational structures
• Improve operating efficiency and governance
• Engage more directly with communities

Register two people from your organisation and the second attends free of charge! Reserve your place before the 14th of September 2011 and save an additional $300. Note: NZKMs members are eligible for a further 10% discount, simply enter the code 65IB88 on the online registration page.

Christchurch

KM Project Assistance (University of Edinburgh)

DavidK3Cubed — Thu, 14 Jul 2011 06:57:55 +1200

Hello all,

First of all, forgive me for not addressing this to you individually. I
am getting in touch with relevant people, via forums, to ask if
you would consider contributing to the University of Edinburgh Global KM
survey 2011. We really need your help and we are into the final ten
days for responses. If you have already contributed, thank you.

If not, we have had 300+ responses from companies such as Shell; AIG:
BAe; UK police forces; world wide armed forces; AstraZeneca; Fujitsu;
Worldbank; Redcross; MITRE; PWC; Deloitte; Microsoft; and top worldwide
KM consultants...to name a few

The survey is complex and will take about 30 minutes to complete; we
have also had feedback that it challenges your KM thought process. We
realise that your time is valuable and 30 minutes is a big commitment on
your part, but we need to provide you with a depth of findings that can
contribute to the improvement of practice in your organisation.

To thank you for your time, we will provide you a free copy of the
report, which will retail for £295.00 and will be available for first
quarter 2012. Your contribution will enable you to compare and contrast
your practice against others from similar size organisations/geographic
location/sector

Survey link:
https://www.survey.ed.ac.uk/kmoglobal2011

I just want to say, thank you in advance if you are able to help us. We
are excited by the preliminary findings, but we also know that its
value will be down to the contribution of people like yourselves.

Thank you again,

David

Wellington

Thinking Styles: KM would be easy if everyone thought alike!

jonathan — Tue, 07 Jun 2011 12:26:07 +1200

NZKM is proud to present two sessions with innovation expert, Ed Bernacki. He believes that our style of thinking (or cognitive style) influences the degree to which we prefer to work with tacit or explicit knowledge. This preference influences the type and degree of knowledge use when doing our jobs. These differences in the way people think and use knowledge are a diversity that should be harnessed to shape more innovative organisations.

There are many facets of knowledge management. Our ability to develop KM strategies would be fairly easy if all people thought alike. Yet it’s naive to believe that people think alike. This begs some interesting questions:

How should we see these differences?
What are the implications of these differences?
How can we predict the type of information people will prefer to work with?
Can our style of thinking bias our recommendations?

There is much evidence to suggest that thinking style (or cognitive style) influences the degree to which we prefer to work with tacit or explicit knowledge. This preference can influence the type and degree of knowledge use when doing our jobs. These differences in the way people think and use knowledge are a diversity that should be harnessed to shape more innovative organisations.

NZKM Members free, Non-members $20.

Drinks and nibbles will be available.

Please RSVP to Treasurer@nzkm.net

About Ed Bernacki

Ed Bernacki is an international speaker and author. He created The Idea Factory to help people in our organizations be more innovative. He provides a “jargon free” experience through his workshops and briefings.He has designed this session to prompt our thinking about the importance of managing ideas and knowledge throughout an organization. He is currently based in Melbourne where he is starting the long process of working on a PhD in innovation in the service sectors.Ed Bernacki spent 10 years in New Zealand after earning his MBA from Otago. He is the innovation columnist for Unlimited Magazine.

http://www.WowGreatIdea.com

Christchurch

Getting KM right! (4 functions and 12 constructs)

DavidK3Cubed — Mon, 06 Jun 2011 01:41:26 +1200

Excerpt from the blog - please follow this link to the full article if you are interested :

For a while now we have talked about the need to manage the 'whole' KM process. We're not the only ones, this article in The Hindu, an interview with Sandhya Shekhar, the CEO of the Chennai-based IIT Madras Research Park, shows that people are talking about the same things, but the way to operationalise the "weaving" or integration of KM within the wider organisation is not necessarily clear - It is almost like an ideal, something we talk about without being sure of how to actually do it.

Sounds like a challenge...

So, what do we mean and where's the evidence?

Cutting through the jargon and the hype, this is it. First the evidence process...with links to our other blog posts to help bring some extra context to what we're discussing

Wellington

The critical function of KM

DavidK3Cubed — Mon, 30 May 2011 19:31:17 +1200

This week’s blog is a conversation with Peter Evans (K3-Cubed Director) and comes from an ongoing dialogue on the critical functions of KM. Pete puts the case forward for knowledge usage…

The functions of KM: creating; capturing & storing and sharing are
perhaps just the enablers of what really matters – application. Rather
than being something solid, reliable and final, we’re better thinking of
knowledge as conjecture being constantly tested and retested. So KM is
really about people and organisational effectiveness and improvement.
Improvement is key here as the application of knowledge is the process
of testing and retesting in different situations and contexts. Effective
KM is about ensuring that the organisation is building on what it is
good at, that the application of work practices is constantly refined
and reflected on, captured, disseminated (by whatever mechanisms work at
the time) and used in day-to-day practice.

If this is of interest the full conversation can be found here

Wellington

Knowledge Leak? Don't put a thumb in it, KM it!

DavidK3Cubed — Mon, 23 May 2011 05:16:11 +1200

Hello all, this is the intro to our latest blog along with a link to the full article if you are interested...

I’ve often blogged about the complexities of KM and the need to treat
KM activity in a holistic way, but what about some of the micro-KM
activities? This blog looks at a specific issue for KM, succession
planning, and reveals the depth of complexity that our (KM) activities
encompass as we pull in complimentary concepts to solve our problems.

What do a Scottish police force, a major US pharmaceutical and a Middle East gas company all have in common?

Okay, yes, we have or are working with them on KM projects, but beside that…

They are all preparing to lose a significant percentage of their
senior management or executive management team to retirement in the next
five to six years. The other thing they have in common, they didn’t
have a plan to capture their knowledge before they exited the company –
basically, forget a knowledge-leak, they are facing the potential stream
of knowledge loss. How many
of you, reading this, have plans in place to capture the knowledge of
your staff as the age out of the company – to say nothing of
forced-redundancy brought about as organisations ‘right-size’ to meet
the challenges of the current economic climate? You don’t know
what crisis is around the corner or which member of staff will walk out
of your company for the last time today, their knowledge lost forever,
or, worse still, they sell their personal capital, and their knowledge
along with it, to your competitors.

Scare mongering? You might say that this happens all the time and
that it is impossible to legislate against ever scenario that could
contribute to knowledge leakage or loss. You’re right, of course.
However, you can work to minimise your risk and you can plan to embed
the knowledge of people that are ‘aging out’ of the organisation or
vital operational knowledge that exists within a limited pool of
people. KM has a role to play here and, by the way, there isn’t an IT
solution to manage you out of this one, this is about people processes
and developing a framework where people are motivated to share and
absorb the knowledge-giving being afforded to them. One aspect of the
solution is succession planning, which requires you to work with HR
partners to justify a KM intervention.

If this interests you, please follow the link to the full blog...

Christchurch

The KM Observatory Newsletter 1(1)

DavidK3Cubed — Fri, 06 May 2011 20:39:36 +1200

This is our new newsletter format - please take a look, sign up if you would like to receive it on a regular basis and please get in touch if you would be interested in contributing a New Zealand perspective for the next edition.

All the best,

David

Christchurch

For KM's Sake, get the people factor right!

DavidK3Cubed — Fri, 06 May 2011 20:18:16 +1200

Please tell us what you think, are you getting this right? http://wp.me/pUfyy-4l

Christchurch

Free KM report - The University of Edinburgh Knowledge Management Observatory™ Global 2011 Survey

DavidK3Cubed — Sat, 16 Apr 2011 00:53:49 +1200

Hello all,

We have been engaging with companies in Asia Pacific, but it is not often that we get the opportunity to interact with KMers from New Zealand.

The 2011 Global survey takes 25-30 mins to complete and is seen as a challenging and rewarding exercise - All participants will receive a pre-publication copy of the full findings.

http://theknowledgecore.wordpress.com/2011/03/23/the-knowledge-managemen...

Please follow the link and we hope to hear your opinions.

Kind regards,

David

Auckland

KM is Dead! Long Live Knowledge!

DavidK3Cubed — Sat, 16 Apr 2011 00:49:56 +1200

This may be controversial, but we would really like to hear your opinions. We are based in Edinburgh and it is not often that we get the chance to engage with KMers in New Zealand --- it would be good to be in touch!

http://theknowledgecore.wordpress.com/2011/04/07/km-is-dead-long-live-kn...

Kind regards,

David

Auckland

Social Media: Future Proofing Your Organisation

kim.sbarcea — Mon, 21 Mar 2011 21:54:12 +1300

Lunch Presentations: 12.00pm - 2.00pm -How Best to Amplify Your
Social Media Presence Jon Leland, President and Creative Director,
ComBridges, Ca.USA; How Social Media Will Change Your Business Practices
Karen Leland, President, Sterling Marketing Group Ca.USA

Optional Workshop: 2.15pm - 4.30pm

Social Media - Action Planning Jon Leland, ComBridges, Ca.USA & Karen Leland, Sterling Marketing Group Ca.USA.

NZKM Members receive 10% discount.

Christchurch

Social Media: Future Proofing Your Organisation

kim.sbarcea — Mon, 21 Mar 2011 21:42:38 +1300

Lunch Presentations: 12.00pm - 2.00pm -How Best to Amplify Your Social Media Presence Jon Leland, President and Creative Director, ComBridges, Ca.USA; How Social Media Will Change Your Business Practices Karen Leland, President, Sterling Marketing Group Ca.USA

Optional Workshop: 2.15pm - 4.30pm

Social Media - Action Planning Jon Leland, ComBridges, Ca.USA & Karen Leland, Sterling Marketing Group Ca.USA.

NZKM Members receive 10% discount.

Christchurch

9th Annual Information Management Summit

kim.sbarcea — Thu, 11 Nov 2010 21:45:50 +1300

The conference will have a number of speakers covering KM topics. 10% discount for NZ KM members.

Auckland

David Gurteen Knowledge Cafe Workshop

julian.carver — Wed, 13 Oct 2010 08:39:47 +1300

International KM thinker and speaker David Gurteen is running a one day Knowledge Cafe Workshop in Christchurch, designed to help you:

-Understand the importance of conversation in your business
-Design and run Knowledge Cafés
-Use Knowledge Cafés to solve specific business problems and challenges
-Create opportunities in your organization for creative conversation

A 10% discount is available for NZKM members. For more information, and to register, go to:

http://www.smartnet.co.nz/events/other/davidgurteen.htm

Christchurch

Knowledge Management Best Practice

Mon, 16 Aug 2010 13:06:34 +1200

A two-day KM seminar facilitated by Dorje McKinnon, Paul Jonson and Helen Baxter.

Day 1 - KM Theory and Strategies - will focus on working through the cultural, psychological and implementation issues around turning tacit into explicit knowledge.

Day 2 - KM Skills and Technologies - covers the requirements for enabling a culture of knowledge sharing, communication and innovation.

ConfereNZ is offering 10% discounts to NZKM corporate, individual and student members.

Wellington

Inaugural Data Quality and Governance Summit

Wed, 11 Aug 2010 16:45:28 +1200

Data Quality and Governance are important topics for better overall decision making. This full-day of case studies will feature KPMG, SAP, TracMap NZ, and Wel Networks.

Wellington

4th Business Intelligence Summit

Wed, 11 Aug 2010 16:39:15 +1200

As organisations bounce back into full gear, we are seeing a marked increase in business intelligence spending. This conference will focus on the question: How can BI contribute to better business practices?

Speakers will include representatives from: ASB Bank, Fonterra and University of Auckland.

Christchurch

NZKM: AGM 2010 and presentation on the misuse of IT in the workplace

anitarapson — Tue, 22 Jun 2010 08:56:43 +1200

Apologies for cross-posting.

Date: 8 Jul 2009, 12:00 - 13:30
Location: Archives New Zealand Training Room, 10 Mulgrave Street, Wellington

NZKM invite you to a presentation by Richard Boag on the misuse of IT in the workplace. Richard will look at what the real issues are, the impact on organisations and what are the methods being used to counter it. He draws from a range of expert international sources and independent research to highlight the true scope of the problem and the relevant effectiveness of the IT tools that have been developed in this area. This will include a look at the impact on organisations in terms of social networking and productivity. With his HR Management background Richard will also bring a policy and management viewpoint to the topic, not just a technical overview.

Richard is currently involved with two business projects: Evtech NZ that has the New Zealand rights to the ScreenShield suite of e-safety products and Reading Projects that is introducing the ULTra transport system to New Zealand. Previously he has been involved with projects with Wellington Cricket, New Zealand International Sevens, Westpac Stadium, Wellington City Millennium Project and local authority elections.

This presentation will follow our annual AGM. More details on the AGM will be available on the website shortly, including the process to nominate Management Committee members and instructions for proxy votes.

Members free and non members $10. Please RSVP to treasurer@nzkm.net

Wellington

NZKM Event: 2010 AGM and presentation by Richard Boag on the misuse of IT in the workplace

anitarapson — Mon, 21 Jun 2010 08:09:53 +1200

Date: 8 Jul 2009, 12:00 - 13:30

Location: Archives New Zealand Training Room, 10 Mulgrave Street, Wellington

Members free and non members $10. Please RSVP to treasurer@nzkm.net

Wellington

NZKM: Are you interested in implementing file classifications? Role Advertisment (Hudson)

anitarapson — Tue, 01 Jun 2010 09:18:27 +1200

Hudson are requiring the services of a contractor to assist a small government agency (around 45 staff) with the implementation of a File Structure created by SWIM Ltd. The assignment will be based in Wellington however the role will influence offices in Auckland and Christchurch. The length of the hourly rate contract will start at around 6 weeks but will be expected to extend beyond six weeks to the completion of the implementation (possibly 3 months?).

Contact:
Kathy Bolter
Hudson
t: 04 917 9268
m. 021 429 088
Kathy.Bolter@hudson.com

Auckland

NZKM - reminder: Masterclass in SharePoint Collaboration & Governance with Michael Sampson

julian.carver — Mon, 16 Nov 2009 10:02:48 +1300

Hi all,

Just a note that there are still some places left for Michael Sampson's Masterclass in SharePoint Collaboration & Governance.

Michael recently delivered this workshop in Singapore with great success, and will be presenting it in Melbourne next year.

Date: 26 Nov 2009 - 09:00 - 17:30

Location: Lukey Resources, 236 Manchester St, Christchurch

More information:

http://www.smartnet.co.nz/events/other/michaelsampson.htm

In
this masterclass, collaboration and SharePoint guru Michael Sampson
will take you through the steps required to make collaboration a
success inside your organization.

Knowledge-based work, as we’re finally realising, is collaborative
in nature. This is the primary reason we’re seeing a rush to implement
collaboration applications inside the enterprise. But just installing
an application does not mean that the magic we want will happen. It
requires proper thinking, planning and governing to make collaboration
work.

Michael Sampson is a Collaboration Strategist. He helps end-user
organizations in New Zealand, Australia, the United States, Europe and
other places around the world improve the performance of distributed
teams.

Michael holds an MCom with first class honors in
telecommunications-based IT, from the University of Canterbury in New
Zealand, and is working on his doctorate in collaborative applications
and virtual teams. Michael lives in New Zealand with his glorious wife
and nine children.

Michael is the author of the widely acclaimed books:

Seamless Teamwork: Using SharePoint for Collaboration (Microsoft Press)
SharePoint Roadmap for Collaboration (published by Michael Sampson)

To register go to:
http://www.smartnet.co.nz/events/other/michaelsampson.htm

Mention NZKM to get a 10% discount.

Christchurch

Knowledge and Information Sharing (KIS) : the hidden differentiator : Grant Margison from Information Leadership

julian.carver — Tue, 03 Nov 2009 12:06:18 +1300

Getting good at KIS is a key but often hidden differentiator of excellent organisations. Being great at KIS lowers business risk, raises productivity and innovation, and helps to attract and retain top flight talent. This presentation highlights why most organisations find gaining and keeping KIS competency so difficult. It provides a proven methodology that you can use to diagnose your current state and guide your future actions - bring together the right mix of technology, governance content and people power. As an added bonus, this presentation is illustrated with real examples from Information Leadership’s own business – find out how they capture, manage and leverage their own knowledge.

About Information Leadership

Information Leadership is one of NZ's largest and most respected information and knowledge management consultancy. Having worked over the last five years with over 100 NZ and Australian organisations covering Education, Health, Science, Utilities, Engineering, Local and Central Government, Information Leadership brings together a unique blend of skills in information technologies, change management, records management and knowledge replication.

Grant Margison regularly consults for a range of clients in the public and corporate sectors. He assists organisations in making the right IT choices and helps engage entire organisations to ensure that IT projects succeed.
Grant has an engineering degree and diploma in business. While in senior management positions at Enerco, Southpower and Counties Power, Grant helped these companies to gain business advantage and service improvement through the successful use of new technologies.

He has developed information and IT strategies and products, mobile data implementations and asset management business planning. He is a regular conference speaker in NZ and overseas.

Christchurch

KM Trends in Europe - report back from ECKM

julian.carver — Wed, 28 Oct 2009 08:02:42 +1300

Nelly Todorova from the University of Canterbury recently attended the European Conference on Knowledge Management.

At an NZKM session in Christchurch on 27 October 2009, Nelly presented some of the key themes from the conference, including:

knowledge sharing cultures
personalization vs. codification
new ways to use social networking tools
KM in project-based organizations
the concept of value in KM initiatives
evaluation methods and measures

Attached are the slides from Nelly's talk. The audio recording from the talk and the discussion that followed will be available very soon in the podcasts section.

For more information on the conference see:
http://www.academic-conferences.org/eckm/eckm2009/eckm09-home.htm

Wellington

SharePoint Roadmap for Collaboration by Michael Sampson - Chapter 1

julian.carver — Thu, 22 Oct 2009 11:25:37 +1300

Michael Sampson, global expert in SharePoint governance, business engagement and end user adoption, has been kind enough to make the first chapter of his recently published 2nd book available to NZKM members for free.

His book provides valuable insights into the people and process side of implementing and management SharePoint. The first chapter provides and overview of the content and insights in the book. It's a must read for anyone involved in SharePoint implementations.

If you're after a copy of the whole book, go to:
http://www.sharepointroadmap.com/order.html

Wellington

Knowledge Management in Europe - Current issues and practice

julian.carver — Wed, 21 Oct 2009 14:34:26 +1300

Knowledge Management is no longer a new buzz word in Europe, it is a well-established practice in organizations. This was reflected in the presentations at the 10th European Conference on Knowledge Management - there were many case studies and reports from existing practices; advances in familiar areas such as knowledge sharing and KM implementation; and new emerging topics and issues such as use of social networking tools in business and valuation of knowledge management initiatives.

Nelly Todorova has recently returned from attending the conference and will share some of the ideas and findings that were presented.

Bring your lunch, hear what Nelly has to say about the latest KM trends in Europe, and participate in what should be an interesting and engaging discussion.

Christchurch

Enterprise Social Collaboration Research Study - David Coleman, Collaborative Strategies

anitarapson — Wed, 14 Oct 2009 11:05:59 +1300

This is a research study done by David Coleman of Collaborative Strategies, on 4 different populations as well as 12 interviews of large organizations that have implemented social networks. David has kindly made this available to NZKM members. For more information about David and his work, go to www.collaborate.com.

Wellington

Masterclass in SharePoint Collaboration & Governance with Michael Sampson

julian.carver — Mon, 12 Oct 2009 12:49:14 +1300

In this masterclass, collaboration and SharePoint guru Michael Sampson will take you through the steps required to make collaboration a success inside your organization.

Knowledge-based work, as we’re finally realising, is collaborative in nature. This is the primary reason we’re seeing a rush to implement collaboration applications inside the enterprise. But just installing an application does not mean that the magic we want will happen. It requires proper thinking, planning and governing to make collaboration work.

Michael Sampson is a Collaboration Strategist. He helps end-user organizations in New Zealand, Australia, the United States, Europe and other places around the world improve the performance of distributed teams.

Michael holds an MCom with first class honors in telecommunications-based IT, from the University of Canterbury in New Zealand, and is working on his doctorate in collaborative applications and virtual teams. Michael lives in New Zealand with his glorious wife and nine children.

Michael is the author of the widely acclaimed books:

Seamless Teamwork: Using SharePoint for Collaboration (Microsoft Press)
SharePoint Roadmap for Collaboration (published by Michael Sampson)

To register go to:
http://www.smartnet.co.nz/events/other/michaelsampson.htm

Mention NZKM to get a 10% discount.

Christchurch

SharePoint, resources and governance – summary of Intranet 09 conference by Dorje McKinnon

julian.carver — Thu, 03 Sep 2009 08:32:42 +1200

The intranet summit 2009 occurred 31st Aug and 1st Sept. A core group of knowledge and intranet managers from around New Zealand gathered in Wellington to share knowledge and hear James Roberston (Global intranet thought leader) speak.

Dorje McKinnon chaired the conference, and will present a run down on what happened, and on themes, trends and resources shared.

Bring your lunch, and be prepared for an exciting presentation and discussion with New Zealand's intranet champion, the facilitator of the KiwiIntranets onlinegroup, the inimitably articulate, stylishly bespectacled, Christchurch's own, Dorje McKinnon.

Christchurch

The Gurteen Knowledge Cafe Workshop

julian.carver — Thu, 20 Aug 2009 13:43:35 +1200

Hi all,

Smartnet are hosting an event with David Gurteen who came and did a session with us last year.

There's a 10% discount available to NZKM members. Just mention NZKM when you register at:
http://smartnet.co.nz/events/other/davidgurteen/registration.htm

All the best,
Julian Carver
NZKM Chairman

Christchurch

Dr Jack Bacon - Futurist on The Parallel Bang: Non-Linear Thinking in a Non-Linear World

julian.carver — Tue, 18 Aug 2009 08:27:04 +1200

A Business After Five Session with presentation by Dr Jack Bacon. Jack will talk about the Parallel Bang and what it means for your organisation, our community, our society and our world. An optional dinner will follow Jack's presentation.

A 10% discount is available to NZKM members. Just mention NZKM when you register online at:
http://www.smartnet.co.nz/events/other/jackbacon.htm

Dr Jack Bacon is one of the world's most popular speakers on technology and the factors that shape human society. He is the author of three popular books; My Grandfathers' Clock, My Stepdaughter's Watch, and The Parallel Bang. His lectures have captivated tens of thousands of all ages in thirty-two countries on six continents. In his daily work, he is on the management team overseeing the construction and operation of the most complicated technical project in history: the International Space Station. More on Dr Jack Bacon.

What does the Parallel Bang mean to your organisation, our community, our society and our world?

World economics, work, education and leisure are being transformed before our very eyes.
In the last decade, we've tripled our knowledge of astronomy, pinpointed the age and size of the cosmos, counted its galaxies, and found the theory that will link all known physics of the universe. The patent rate has more than doubled. We've decoded out genome. We've doubled our life expectancy. We've changed the workforce and the workweek. We've engineered machines a few atoms in size. More than two thirds of the citizens of the western world are now linked to the Internet.

Futurist, technological historian and NASA engineer Dr Jack Bacon presents a compelling vision that human thought - which houses the parallel universe of all the models of the physical universe - is undergoing an explosive new phase of development not unlike the surge that occurred in the Renaissance. This time, however, it's taking less than a decade, and it's on an exponential trajectory that will take humanity to amazing new heights. In these few thousand days we're living through something of astounding significance as computing, communications, medicine, psychology, politics, transportation, agriculture, and world economics all "throw on the afterburners."
Fasten your seatbelt and prepare for the explosive growth of understanding in the 21st century.

Christchurch

Invitation to Graham Durant-Law presentation network relationship approach and NZKM AGM

anitarapson — Tue, 23 Jun 2009 12:15:43 +1200

NZKM invite you to a presentation by Graham Durant-Law joining us from Australia to present the early results of his PhD entitled ‘Visualising Collective Knowledge to Manage Complexity in a Portfolio of Projects’. Graham will discuss with us the role of a network relationship approach, how it can add to the armoury of project managers, and offer a means to effectively manage a program or portfolio of projects. Such an approach offers project, program, and portfolio managers the ability to quantitatively, qualitatively, and visually manage their project or projects. For more information on Graham, please review his biography (http://www.durantlaw.info/Biography). This presentation will follow our annual AGM. For more information on the AGM, please refer to the NZKM website (http://nzkm.net/agm-2009). Members free and non members $10 Please RSVP to treasurer@nzkm.net

Christchurch

Invitation to Graham Durant-Law presentation network relationship approach and NZKM AGM

anitarapson — Tue, 23 Jun 2009 12:15:43 +1200

Wellington

4th Annual Information Law Conference

Tue, 28 Apr 2009 11:32:47 +1200

The 4th annual LexisNexis Information Law conference provides practitioners with an essential update and practical guide to all issues relevant to the law of information.

With an increasing number of Official Information Act requests, it is vital for all government departments that your processes for responding to these requests are streamlined and effective. They must also be robust enough to respond to the most complex claims, being careful not to release information where there is reason to withhold and making decisions that will be able to withstand Ombudsmen scrutiny.

In addition to the demands created by the OIA, government departments and practitioners are also faced with challenges in the privacy field and in 2010 will be faced with the public records audit.

Auckland

Practical application of Cognitive Edge methods in the Victorian Public Service

anitarapson — Wed, 25 Feb 2009 15:07:21 +1300

Monday March 9th, 12:30 - 1:30pm at Large Gallery room in Turnbull House (11 Bowen Street)

The NZKM Network is pleased to introduce Laurel Sutton to share her learning's, frustrations and insights on using Dave Snowden's Cognitive Edge methods at two recent workshops in Victoria.

The Victorian Public Service Continuous Improvement Network (VPSCIN) exists to encourage and promote continuous improvement thought leadership and practice, and in doing so help build a more effective and agile Public Sector. VPSCIN recently ran two workshops using the Cognitive Edge methods. One workshop mapped the issues related to engaging with the community on climate change and the other focused on innovation within the Victorian Public Service. The sessions were facilitated by a number of recently accredited practitioners in Cognitive Edge methods.

Laurel is hoping that the conversation with the NZKM Network will be a mutual learning experience. Laurel is a Project Manager with Victoria Police. Her background is within the mental health field as a clinician. This is augmented by post graduate qualifications in organisation behaviour which all comes together nicely in terms of a people focused approach in organisations.

Members free and non-members $10.

Please RSVP to treasurer@nzkm.net

Auckland

FREE: How to create, develop and evolve a social media presence to increase collaboration, drive awareness and improve customer

mike.riversdale — Thu, 23 Oct 2008 15:50:37 +1300

Key Strategies for Successful Online Communities
How to create, develop and evolve a social media presence to increase collaboration, drive awareness and improve customer loyalty

Social networking and online communities have received significant attention in the past 12 months, as services such as Facebook, MySpace and LinkedIn attract and connect communities of people. For organisations wanting to truly bring their marketing and customer service strategies into the 21st century, creating and fostering an online community can be the most powerful –not to mention the most cost effective – marketing tool available.

For marketers and communicators social media is proving effective at reinforcing an organisation’s brand, understanding and capturing customer feedback, and creating and sharing information across communities of interest. Organisations can take advantage of similar technologies to create their own custom community experiences.

According to Ullrich Loeffler, Program Manager Software at IDC, “Enterprises are interested in social media based on its ability to drive internal and external collaboration, information exposure and revenue acceleration while reducing marketing and operational costs.”

Recognising the importance of this trend, Intergen has invited Andreas Stjernström from Swedish enterprise software company EPiServer to New Zealand. He will highlight the reasons why developing a community is important, and give real world examples of organisations that have successfully created and maximised the benefits of online communities.

Intended as an introduction to online community development, these free events are targeted at:

Organisations that are currently creating or are looking to create or sponsor an online community.
Agencies who want to offer your customers options for taking advantage of social media.
Marketers and communicators who are looking for new mediums to communicate your organisation’s value proposition.

Events are scheduled on the following dates:

Wellington - Wednesday 5 November, Level 7, 126 Lambton Quay – 4.30pm-6pm
Christchurch - Thursday 6 November, Level 2, 158 Hereford Street, 8am – 9.30am
Auckland - Friday 7 November, Level 2, 15 Huron Street, Takapuna – 12.30pm – 2pm

To register for these free events, email events@intergen.co.nz
Finger food will be on offer at all sessions.

For further information, please contact:

Katy Sweetman, Communications Manager (04) 4722021
Tim Howell, Marketing Manager (04) 4722021

Christchurch

NZKM Lunch event with David Gurteen - Strengthening a Knowledge Sharing Culture

julian.carver — Mon, 06 Oct 2008 14:17:26 +1300

David Gurteen is an independent knowledge facilitator, advisor, educator and coach based in the UK but working globally as those of you who subscribe to his popular KM newsletter will know.

David will be speaking at a lunch time event on "Strengthening a Knowledge Sharing Culture"

He will be in New Zealand 20-24 October as Knowledge Facilitator for Education Leaders Forum 08. He is also running Knowledge Café workshops in Christchurch and Wellington and is available for Knowledge Management presentations or Knowledge Cafes with interested organisations.

Christchurch

Gurteen Knowledge Café - Half Day Masterclass

julian.carver — Thu, 25 Sep 2008 12:39:26 +1200

David Gurteen, founder of The Gurteen Knowledge Community, will be in New Zealand 20-24 October for Education Leaders Forum 08 and to run his half-day masterclass and work with companies in-house.

David has over 30 years experience working in high technology industries. He is an independent knowledge educator and coach helping people in organizations to share their knowledge more freely; to be more creative and innovative and to work more effectively together.

David Gurteen is the 'king of knowledge cafes' according to the article from the June issue of Inside Knowledge Magazine.

Facilitated by David Gurteen

Understand the importance of conversation in your business
Design and run Knowledge Cafés
Use Knowledge Cafés to solve specific business problems and challenges
Create opportunities in your organization for creative conversation

This is the first time these workshops have been offered in NZ.

Inhouse knowledge cafés:Contact SmartNet (03) 3667 874 if you are interested in having David run a Knowledge Cafés inhouse at your organisation on 20 - 24 October.

Christchurch

Challenges and opportunities in working with intranets in New Zealand - Dorje McKinnon

nellytodorova — Mon, 22 Sep 2008 10:50:22 +1200

Introduction to the challenges and great work being done with New Zealand intranets. Report from the BrightStar Strategic Intranet summit in August by Dorje McKinnon, the illustrious chair of the conference, and founder of the KiwiIntranets online group.

The August strategic intranet summit highlighted the challenges and great work being done with intranets in New Zealand. Dorje will provide a summary of the event, key themes and topics which excited discussion. He'll focus in particular on the way new technologies are facilitating information becoming knowledge, and on web 2.0 and social networks within the organisation.

Christchurch

An introduction: Hi, I'm Mike Riverdsale, who are you?

mike.riversdale — Thu, 28 Aug 2008 13:33:48 +1200

It was at an NZKM lunchtime catch-up here in Wellington that someone made a great observation - "Let's not dive into having formal agenda but start by getting to know each other" (I paraphrase).

And that person was totally onto it - without us actually knowing each other it's pretty tough to share ideas, have trust and get along. And so, this is me (source: my company site):

Mike Riversdale, a man for all seasons but certainly not a man of mystery living his electronic life on-line since 2002 generating a large on-line presence.

Mike (aka Miramar Mike) has been working in, with and against IT Departments from all types of organisations in all parts of the world for nearly 20 years as he follows his passion of connecting people to people with usable information, clear communication and on-line collaboration.

His company, MiramarMike.co.nz, concentrates on helping large organisations collaborate, smaller companies manage their information and SMEs/charitable agencies use the Google Apps product set.

He has completely removed the need to pay money for software and instead spends it on web features that help him write for notable NZ sites such as Groupings and Diversity. Catch his latest news at his company blog (subscribe ), the scatalogical personal blog or any of his social networking sites where he'll be your "friend", just ask.

I am also currently a member of the NZKM Committee and have a full and frank NZKM website profile (do you?)

And now you - who are you?

Wellington

LinkedIn NZKM group - please join up

mike.riversdale — Thu, 28 Aug 2008 10:15:48 +1200

Hey fellow NZKM'ers,

We (you ever obedient committee) have created a LinkedIn Group (called New Zealand Knowledge Network) as a means of connecting with knowledge workers, getting the NZKM name out there and using the on-line networking you are probably already doing.

If you are already a member of LinkedIn then simply join the group: http://www.linkedin.com/groups?gid=157550

If you're not a member of LinkedIn and are wondering what it's all about - read on ...

This from Wikipedia:

LinkedIn is a business-oriented social networking site founded in December 2002 and launched in May 2003[2] mainly used for professional networking. As of December 2007, its site traffic was 3.2 million visitors per month, up 485% from the end of 2006.[3] As of May 2008, it had more than 24 million registered users,[4] spanning 150 industries.

Wellington

David Gurteen at Education Leaders Forum (Christchurch)

mike.riversdale — Wed, 20 Aug 2008 11:45:04 +1200

David plans to be in New Zealand from about the 18th to 25th of October as part of a more extensive visit to Australia and Singapore.

The main reason for his trip to New Zealand is to take part in the Education Leaders Forum in Christchurch on 22-23 October. It looks a great event (more after the break ...)

The Education Leaders Forum 08 (ELF 08) will build on last year's inaugural Forum, a ground-breaking event for key people from across the education and training spectrum.

ELF 07 explored how different parts of the learning system can better collaborate and be more responsive to changing needs in a world where new media have shrunk physical distance and transformed the way people learn, work and play.

Participants in ELF 08 will gain fresh perspectives in a stunning high country setting. A web-based forum enables continuing dialogue.

So if this is of interest please consider registering.

Lyall Lukey is David's host in New Zealand and is arranging other meetings and events for him in Wellington and Auckland. He will let you know of his schedule once it firms up but he still have free time and he is available for in-house work such as consulting, talks or knowledge cafes or simply meeting for coffee, lunch or dinner. If you are interested, he would love to hear from you.

Regards David

David Gurteen
Gurteen Knowledge

Christchurch

Knowledge Management in Professional Services Firms: the good, the bad and the ugly

nellytodorova — Wed, 13 Aug 2008 15:29:20 +1200

Paul Tudor will discuss his experiences with knowledge management initiatives in professional services firms - what are the challenges, what are the opportunities, where should you focus your energy, and is knowledge sharing even possible within the professions?

Christchurch

Knowledge Management Role In Hamilton

mike.riversdale — Wed, 16 Jul 2008 23:26:41 +1200

Knowledge Management Role In Hamilton - happy to pass on your details to the firm (not formally advertised yet) if you're interested

Drop me an email, mike.riversdale@miramarmike.co.nz

Wellington

Knowledge Management within Customer Services – could SharePoint be your enabler?

julian.carver — Fri, 27 Jun 2008 20:33:30 +1200

This month's NZKM event is in partnership with the Sharepoint User Group.

With customers changing expectations of service and the different ways they want to interact with organisations it is important to understand where your knowledge resides. The multi channel and 24hr world creates new demands on your organisation, therefore effectively managing the customer lifecycle within this dynamic environment is crucial to a successful business.

The ability to deliver effective customer service and lifecycle management relies on your Knowledge Management strategy. A Knowledge Management strategy should mutually co-exist with your IT, HR and Operations strategy. This session will look at Knowledge Management theory and principles, focussing specifically on how IT in particular, can be an enabler of Knowledge Management. These principles will then be related to functionality provided by SharePoint or various add ons within the context of customer service.

Presented by: Mark Ginnever, Business Development Manager, Intergen Limited

The event starts with drinks/pizza at 5.30, with the talk commencing at 6pm.

To assist with catering arrangements, please register for this event.

Christchurch

Learning in Communities of Practice - a workshop with Dr Etienne Wenger

paul.tudor — Wed, 18 Jun 2008 09:53:18 +1200

The workshop will be of interest to teachers and researchers wishing to explore the concept of communities of practice and the possibilities for improving learning.

$100 fee for NZKM members

Please register early with Jan Middleton

Email: janette.middleton@aut.ac.nz

Phone: (09) 9219999 ext 7634

For further information please contact

Dr Stanley Frielick

Email: stanley.frielick@aut.ac.nz

Phone (09) 9219999 ext 9402

Auckland

Ian Anderson on 'Policies & Procedures are critical knowledge assets that need special treatment'

julian.carver — Mon, 20 Aug 2007 17:03:16 +1200

Different categories of knowledge assets need different rules for drafting, approvals, publishing, and version management. Policies & Procedures are different from other knowledge assets in that they affect all parts of the business, are referred to frequently by many staff, must be clear, accurate, and up-to-date at all times, and are often a web of inter-related documents. Ian Anderson from Streamliners NZ Limited (www.streamliners.co.nz) will discuss how Canterbury businesses have improved the effectiveness of their policies and procedures through technical writing services and single-sourcing publishing techniques.

Christchurch