NZ Knowledge Management Network

Hi

 

Some members have experienced difficulties receiving the newsletter.   For those of you who have been able to download the PDF, the information in the newsletter is contained below.

 

Please let us know if you continue to have problems.

 

Cheers

 

Sally Jansen van Vuuren 

 

 

 

NZKM KNOWLEDGE UPDATE : SEPTEMBER 2008

 

FROM THE EDITOR

 

It hardly seems possible that we are over halfway through 2008.  So far it has proved to be a busy one, and with an election looming there is no sign of things slowing down.

 

The NZKM AGM held in July was well attended.  Guest speaker, Dave Snowden, provided food for thought and provoked interesting discussion on KM and its future.  We welcomed two new volunteers, Mike Riversdale and Anita Rapson to the Management Committee, and farewelled Diane Edwards and Alistair Gibbons.  The hard work put into the website has finally come to fruition and you will notice several new features over the coming months.

 

We continue to hold a range of events in the main centres and are pleased to announce that David Gurteen will be in New Zealand in late October.  Further details will be available on the NZKM website shortly.

 

Don’t forget to send us your ideas and feedback.  Look forward to seeing you at an NZKM event near you.

 

The Ed

 

TELL US WHAT YOU THINK

 

NZKM exists because there is an active community of KM practitioners, academics and thinkers who are passionate and committed to growing awareness and benefit from KM.   

 

 

Over the past year, we have been focussing on developing our website capability to provide more value to members – much of this work is now complete and is in the process of being rolled out.  Now it’s your turn....We want to know what you want to see more of, less of, and things we can improve on.  So, we’ve compiled a short survey where you get to have your say.  You can do this by clicking on the link below or pasting into your browser.

http://www.surveymonkey.com/s.aspx?sm=yn19qBGLxRdlQ1ltb5Lukw_3d_3d

 

We’ll keep you posted! 

 

 

 

 

 

POST YOUR PROFILE

 

NZKM is about people and one way for us all to get to know each other is to give a hearty hi-de-hi on-line at the NZKM website.  But how ... Just follow the simple steps below:

 

Get yourself a username (skip this if you already have one)

 

1. Go to the NZKM website

 

2. Click the "Create new account" link (left-hand menu, below the login boxes)

 

3. Enter your details - username, email address, last name, first name, mailing address, job title and organisation are mandatory (we suggest your use ‘firstname.surname’ for username)

 

4. Enter the CAPTCHA (huh?) and push 'Create new account' button

 

5. Check your email for a link to activate your account and update your details.  You can: 

 

            Add a picture (anything is better than nothing) 

 

            Enter your "signature" that will be added to any posts you make (copy-n-paste your email one) 

 

     

      Tick for a "personal contact" form to let NZKM members end you emails straight from the website (eg, Here's Mike Riversdale http://nzkm.net/user/82/contact)

 

To change your details at any time:

 

1. Go to the website http://nzkm.net

 

2. Login (left-hand menu)

 

3. Click the "My account" link (left-hand menu)

 

4. Click 'Edit' (second tab above your current details)

 

These instructions will be available from the website. 

 

 

 

NZKM EVENTS CALENDAR : SEPTEMBER/OCTOBER

 

WELLINGTON 

‘Achieving the Full Potential of an Intranet Redevelopment’

 

26 September,  1—2pm

 

1st Floor, 46 Waring Taylor St 

 

 

 

‘Using Google Maps’

 

26 September,  8.30—10.30am

 

The Terrace Conference Centre, 114 The Terrace 

 

 

 

‘NZKM Wellington Lunchtime Networking Meeting’

 

3 October,  12.15—1.15pm

 

Level 7, Plunket House, 126 Lambton Quay 

 

 

 

CHRISTCHURCH

 

‘David Gurteen at Education Leaders Forum’

 

22—23 October,  9am—5pm

 

Terrace Downs, 50 minutes from Christchurch airport 

 

 

 

Full details of these events are on www.nzkm.net.  Please remember to register where required. 

 

 

 

 

JOIN OUR LINKED IN GROUP

 

Join NZKM Linkedin at http://www.nzkm.net/forum/linkedin-nzkm-group-please-join 

 

 

 

MEET THE NZKM COMMITTEE

 

Mike Riversdale, is NZKM’s resident ‘on line wrangler’.  Mike joined the Management Committee in 2008 to bring his expertise and enthusiasm into helping to create a vibrant and active NZKM online community.  His first task is encouraging us all to submit an online profile.

 

Mike is a man for all seasons but certainly not a man of mystery living his electronic life on-line since 2002 generating a large on-line presence.  

He has been working in, with and against IT Departments from all types of organisations in all parts of the world for nearly 20 years as he follows his passion of connecting people to people with usable information, clear communication and on-line collaboration.

 

His company, MiramarMike.co.nz, concentrates on helping large organisations collaborate, smaller companies manage their information and SMEs/charitable agencies use the Google Apps product set.

 

WE RECOMMEND

 

Developing Knowledge-Based Client Relationships, 2nd Ed.

 

Ross Dawson has produced a second edition of his popular book.  Providing clear and practical approaches to creating unique value for clients, Ross draws on detailed case studies of world-leading practice.  To view free chapters or read Ross’s blog, see http://rossdawson.com/books/

 

The Competitive Imperative of Learning (Amy Edmondson, Harvard Business Review, Jul/Aug 2008)

 

Most executives believe that relentless execution -- efficient, timely, consistent production and delivery of goods or services -- is the surefire path to customer satisfaction and positive financial results. But this is a myth in the knowledge economy, argues Edmondson, a Harvard Business School professor.  Edmondson uses well known cases to  demonstrate her belief that execution as efficiency models result in employees reluctant to voice opinions and ideas that ultimately impacts on the ability of the organisation to improve and evolve.

 

Don’t Just Capture Knowledge—Put it to Work. (K Pugh, N Dixon, Harvard Business Review, May 2008)

 

This article refers to the systematic collection and circulation of knowledge in an organization as a knowledge harvest and reports on a method of knowledge harvesting that was developed by Intel Solution Services (ISS), the information-technology consulting unit of Intel. Making knowledge more productive starts with identifying the knowledge seekers and getting them involved in gathering information. The example is the ISS health-care-consulting team's Future Hospital program in Germany where Wi-Fi innovations improved the marketing department's effectiveness.

BLOGS

 

Ross Dawson:  http://rossdawsonblog.com/

 

TFPL:              http://tfpl.typepad.com/tfpl/ 

 

 

BRIGHT*STAR EVENTS

NZKM MEMBERS RECEIVE A 10% DISCOUNT ON SELECTED EVENTS

 

Practical Techniques for Knowledge Sharing

 

Learn practical techniques for knowledge sharing at this new Brightstar training event: 

 

 

20 & 21 October 2008 - Wellington

23 & 24 October 2008 - Auckland

 

This event is facilitated by popular and dynamic facilitator, Kim Sbarcea.  Kim is a highly regarded specialist in information and knowledge management. She is a regular speaker at various conferences overseas and for BrightStar’s annual Information Management Summit. Kim is the editor and contributor to Rethinking Knowledge and currently working on The Practice of Communities of Practice.

 

For more information, go to www.brightstar.co.nz 

 

 

 

Records Management & EDRMS

 

Every organisation has records that they must deal with. However, some organisations have a significantly enormous amount of records in various formats that they have to maintain on a daily basis.

 

This two day event, hosted by dynamic and popular speaker and course facilitator, Sarah Heal, is designed to equip you with tools and techniques that you can implement immediately.

 

Wellington           27/28 November

 

For more information, go to www.brightstar.co.nz/nz/records-management-and-edrms.html